State Farm® Insurance Agent Karen Tessman

"Karen Tessman went above and beyond to make me feel secure in my decision to change my homeowner policy to State Farm...she answered all my questions from beginning to end..my confidence in her was fulfilled completely...I feel like I was blessed to talk to her...she really cared about any concern I had...no regrets....only a possitive experience..."

"I continue to remain a real big fan of Karen Tessman. I moved to Allstate because their prices were better but also, I'd had some customer support difficulties with my other carrier. I should be used to it by now but I'm still surprised at how responsive Karen is to my calls and emails when I have questions about my policy, payment dates, issues with my app, oh I had to add my daughter’s new car and that was a whole deal. And recently I obtained a new lease, and the company needed a ton of information from All State – typical me I left it until the last minute and then in a panic called Karen who first of all calmed my nerves and then an hour later all the paperwork they needed was on their desk. It’s rare these days to meet good people who just don’t do a job, but they actually provide care and service for their clients - so as long as I have cars I’m not going anywhere else for coverage and support. Continued thanks, Karen."

"Very unprofessional. I had gotten into an accident back in January. As of this past month, I wanted to switch insurance companies due to my rates going up because of the accident, and my agent Karen recommended switching to another insurance company due to them having cheaper rates than them. I contacted the new insurance company, got insurance through them at a much cheaper rate, and I checked my State Farm app To make sure that my policy was canceled with them. I had an auto policy and a health policy for disability, which made my car insurance insurance with them overall cheaper, which is the only reason I had gotten the extra disability. It was an extra $20 a mont. when I had checked my State Farm app it said that was still an active policy. So I called to cancel it, and after telling her I wanted to do so because it was an extra $20 a month that didn’t really have right now, she had Stated while laughing , also I just wanted to point out that if we did the math, with us would’ve been cheaper. I then reminded her how she was the one that recommended the switch in the first place due to me being unhappy with my higher rates with State Farm, and I switched for the whole purpose that they were in fact cheaper. I then asked her who she thought she was trying to bring up my bills, and the fact that she discussed it with another insurance agent, and how that wasn’t ok, and she told me let’s keep it professional here. And I followed with, the only one being unprofessional was the one trying to throw it something in my face, when realistically she was just mad that I wanted to cancel my other policy that she was making a commission off of. That she was trying to keep on there without me realistically knowing about It. They treated me good when I had a policy with them, when they were making good money off of me, and as soon as I switched, after recommendation from my current State Farm agent, Things got very unprofessional. Will not be recommending this company to anyone, due to this encounter. Karen Tessman is in fact quite the Karen. Choose your insurance agents wisely!"

"I haven't even started my auto insurance with state farm yet but oh my god. I spoke with Jessica E. And let me tell you she's amazing. She took the time to go over everything I needed/wanted to know and offered every opportunity she could to make it financially affordable. Plus with the situation I'm in as a 19 year old they were able to give me $100+ cheaper than any other insurance company I contacted. CANT WAIT TO START WITH THEM ❤️❤️"

"First and foremost I want to thank State Farm for excepting me into the family, I had a wonderful experience with you, there was totally honesty, with the representative I truly am grateful, words can't explain, I will tell all my friends that if they need any type of insurance to first check with State Farm, special thanks to you Jessica, I couldn't have been much happier this day had I not switched over to State Farm. Thank you again: Gary"

"Being fairly young and new to purchasing an insurance policy, it can be somewhat intimidating, especially finding an agent you can trust. From day one Karen Tessman and staff were so helpful and responsive it eliminated majority of that fear for me! Any time I have a question or concern I feel at ease because she has always gone the extra mile to helping me understand my options and finding the best solution possible. I would highly recommend her and her company to anyone that wants a professional that takes their work seriously and truly has the customers best interest at heart. Thank you for all your help Karen in making insurance easy for me! ( And the awesome policy too !)"

"Excellent experience! We are in the process of purchasing a new home in another state so reaching out to several insurance companies for homeowners and auto coverage. Our current company is not available in the new location. Jessica was extremely helpful, knowledgeable and a pleasure to work with. She was able to find the coverage we need at a very competitive price. The other companies did not even come close in customer service or price! Thank you. Looking forward to working with you and your team."

"Karen is a wonderful person who is responsive, courteous, and has a close attention to detail with her insurance business. She listens to your needs and answers all of your questions promptly and accurately. On top of being one of the best in the industry, she is kind and personable which makes the experience a 10/10!! Plus, the rates are extremely competitive… what more can you ask for?!"

"My agent Cristol was awesome! He really helped me understand what was going on during the process by setting me up with insurance for the property to life insurance and auto insurance and it turns out all of those together was a lot cheaper than what I was currently just paying for my car insurance. I’m glad I signed up with State Farm. I would also like to thank Karen for also helping out with the process for me too."

"Fantastic experience, so full of very valuable information and fun to talk to. We played telephone tag for a bit but so happy we finally connected. I was so impressed with customer service that when Progressive said "can I refer you to someone who could maybe get close to her price" I said no thank you, I have no interest. You raised my rates without even giving me a warning. Jessica explained everything in perfect detail."

"We recently purchased a home in Northern Connecticut and needed to find a new insurance company in the area, as our Massachusetts insurer isn't licensed in Connecticut. After getting several quotes for both Home and Auto policies, we decided to move forward with Jessica from Karen Tessman's State Farm office. Jessica answered any and all questions that we had and helped guide us through the entire process. The thought of switching everything over from MA to CT was daunting, but with Jessica's help, it was a simple process. If you're looking for an agent in the Northern Connecticut area, give Jessica a call. The quoting process was super simple and State Farm had the best rates for us. I wouldn't hesitate to reach out to Jessica again in the future for any of our insurance needs."